A Human Resources Operations (HR Ops) job description at Rapifuzz typically includes the following responsibilities and qualifications to manage fulltime / contract resources.

Job Description:

HR Administration: Manage various HR administrative tasks, such as employee record keeping, personnel files; data entry (Employee master live update), new joiner and birthday hamper kit management, and access initiation

Employee Onboarding: Managing end-to-end Onboarding process that includes paperwork, induction, and communicating with stakeholders

Benefits Administration: Handle employee benefits enrollment, changes, and inquiries, including health insurance and meal allowance calculation and payout

Payroll Support: Collaborate with the shared services team to ensure accurate and timely payroll processing. Execute merit increase and performance bonus process by coordinating with HRBP and shared services

Compliance: Stay up-to-date with labor laws and company policies to ensure HR practices are in compliance. Update all mandatory company records/books based on statutory requirements

Employee Relations: Address basic employee inquiries, disputes, and concerns, or escalate them to the HR head. Support HR in employee engagement activities

Training and Development: Assist in coordinating training programs and development initiatives and send follow-up/reminders to employees

Documentation: Maintain HR documents, policies, and procedures and communicate updates to employees.

Employee Offboarding: Managing end-to-end Offboarding process that includes paperwork, and communicating to all stakeholders and departments for clearance/access deactivation. Initiate exit clearance in the system and follow up for closure. Coordinate for F&F and provide exit letters

Desired Skills and Experience:

• A Master's degree in human resources or a related field may be required
• Prior experience in HR operations for more than 5 years
• Strong verbal and written communication skills for employee interactions and communication
• Attention to Detail: Accuracy is crucial in HR operations, especially with data entry and record keeping
• Familiarity with any HR software and Microsoft Office Suite is mandatory
• The ability to manage multiple tasks and deadlines efficiently
• HR Ops personnel deal with sensitive employee information and must maintain confidentiality
• This role is dynamic, so adaptability to changing processes and policies is important
• Collaboration with other HR professionals and departments is often required