What this means is that organizations need to have more of these discovery processes and be proactive. My discovery process also got a little bigger and I started asking organizations
1) Education – consumption, absorption and implementation and usage within organizations. Education existed but there was no way it was being measured for its consumption. Most of them had vendors and teams helping educating by doing multiple activities but measuring consumption and absorption was missing. To prove my point, I asked a few of them to create hotspots on phone which was being used for official work to and the passwords included their personal information. They got the message, we measure what we treasure.
2) Tools usage and process were like cut and paste. Why are you using such a configuration or such and such tools? Reply was apt and prompt and expected, “well the leader in the domain is using it” or ” we have a mandate from our regulator and we are using it? or ” we have problem 1 and for this we are using solution 1″. On probing and a discovery, they realized it was like ” do we actually need all this?”, or ” you are right, we need to reinvent our process to enable us to be proactive and reduce tools which are there as furniture items “. Message was well taken, but then there was another issue?